Welcoming guests to your property should feel effortless from the moment they book. When your guests complete their registration details online before arriving, it eliminates front-desk delays and ensures their information flows directly into your system.Knowing what your guests see and experience when filling in their form helps you guide them with complete confidence.
Here is a clear, simple guide to how guests complete the online guest registration form.
The guest are able to complete their details, as well as the details of other guests on the booking.
What your guests see when opening the form:
Once your guest receives the email containing their unique online registration link, clicking the link opens a secure, mobile-friendly registration screen.From this form, the main booker can conveniently capture their own personal contact details, as well as the details of any other guests sharing the reservation.
Required information
To keep your property records accurate and compliant, certain key details are mandatory:
- Asterisk indicator: All required fields are clearly marked with an asterisk (*) next to the field name.
- Helpful error highlighting: If a guest accidentally skips a required field or enters incomplete information, the system highlights that field in red so they know exactly what needs attention before moving forward.
Bookings with more than one adult guest
When a reservation includes more than one adult, capturing details for everyone ensures you have an accurate guest list for safety and hospitality:
- All adult details required: If there is more than one adult on the booking, the information for each adult guest must be completed before the form can be submitted.
- Next guest prompt: Clear navigation at the bottom of the form indicates where to click to proceed to the next guest's details.
Submitting the form
Once all required fields for each guest have been filled in, completing the process takes just one final click:
- Instant confirmation: After clicking submit, your guest will see a clean, reassuring confirmation screen letting them know their registration form has been successfully received.
- Seamless profile update: Their submitted details automatically update the guest profile linked to the booking in NightsBridge, so everything is ready and waiting for their arrival.
