Changing the arrival and departure dates of an existing booking is done on the Booking Details.
You can either change the stay dates (arrival or departure dates), or simply amend the number of nights.
Open the Booking Details
- Click on the the room you wish to cancel.
The Booking Details will open.
Choose to change the stay dates or the number of nights
- Changing the stay dates: Best used when needing to make bigger changes to the arrival and departure dates of a booking.
- Changing the number of nights: Best used when simply needing to shorten or extend a booking, only affecting the departure date.
This method allows you to easily select the arrival and departure dates on a displayed calendar.
- Click on either the 'Arrival' or 'Departure' date fields to display the calendar.
- Select the new date on the calendar.
Note that the number of nights will automatically adjust.
Save your changes
When you have made any change to a booking, it is important to save your changes on the Booking Details.
Review the rates
Since you're amending the dates, the rates will be affected. A pop-up will alert you to this.
- To review the updated rate details for the booking select 'No'.
The 'View Rates' will display.
If you're confident with the rate setup, click 'Yes' to return to the Booking Details.
You will be presented with the daily rate structure for the booking.
In this case, the alerted amendment was the additional night added.
- Click 'Save'.
You will be returned to the Booking Details
Since the date has been amended, affecting the rate, you will not that the billing has updated accordingly.
Save the Booking Details
This ensures all changes are applied.
You can change the length-of-stay by amending the number of nights booked on the Booking Details. This function is convenient when you just need to extend or shorted a reservation without changing the arrival date.
- Use the up and down arrows to increase or decrease the number of nights.
This will change the departure date for the booking only.
Save your changes
When you have made any change to a booking, it is important to save your changes on the Booking Details.
Review the rates
Since you're amending the dates, the rates will be affected. A pop-up will alert you to this.
- To review the updated rate details for the booking select 'No'.
The 'View Rates' will display.
If you're confident with the rate setup, click 'Yes' to return to the Booking Details.
You will be presented with the daily rate structure for the booking.
In this case, the alerted amendment was the additional night added.
- Click 'Save'.
You will be returned to the Booking Details
Since the date has been amended, affecting the rate, you will not that the billing has updated accordingly.
Save the Booking Details
This ensures all changes are applied.
