NightsBridge Client Tutorials

How to restore a cancelled booking

Sometimes a guest changes their mind after cancelling, or a booking is removed by mistake. When that happens, you don't need to manually re-enter all their details from scratch. You can easily bring the booking back to life, and the system will neatly pop it right back into the room they originally booked!

Here is how to quickly restore a booking:

Open your cancellations list:

Start by clicking on 'Tools' in your menu, and then select 'Cancellations' from the drop-down list. This will open up a screen showing your cancelled bookings.

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Find the booking:

Simply click on the specific booking that you want to bring back.

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Confirm your update:

A quick little confirmation pop-up will appear. Just click 'Yes'.

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You are all set:

The booking will be instantly restored to your calendar, and their full Booking Details will automatically open up for you to review!

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