NightsBridge Client Tutorials

How to Swap Rooms Between Two Bookings

Sometimes a guest has a special request, like needing a ground-floor room - or you simply need to shuffle a few things around to make your upcoming calendar fit perfectly! Swapping two guests around is quick and easy.

As long as their stay dates overlap, you can easily swap their rooms without having to cancel or re-enter any of their details. Here is exactly how to do it:

Step 1: Check your calendar

Before you begin, take a quick peek at your calendar to make sure the room swap won't bump into any other arriving guests.

A quick tip: If either of these bookings came from an online channel like Booking.com, it is always best to make sure the booking is modified to the correct room type on that channel first before making changes on NightsBridge!

Step 2: Start the swap

Simply click the 'Swap Rooms' button on your calendar screen.

Step 3: Choose your date and rooms

  • First, choose a date that is common for both of these bookings (a day they are both staying with you).
  • Next, use the drop-down menus to select the two rooms you want to switch. Pick the first room from the 'Swop' list.
  • Then, click on the room you are swapping it with from the 'With' drop-down list.
  • Click the final 'Swop' button to lock it in!

Step 4: Review your changes

Your calendar will immediately update, and you will see that the two bookings have neatly switched rooms.

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