Offering extra treats and services - like airport transfers, fresh laundry, or delicious home-cooked dinners - is a wonderful way to add value to your guests' stay. Adding these extra charges directly onto their invoice in NightsBridge is quick, simple, and keeps all your billing neat and organised in one place, especially if you don't run a separate Point-of-Sale (POS) system.
Here is a straightforward, step-by-step guide to charging an extra to the main account of a booking:
Before you begin: Make sure your item is set up
Before you can add an extra charge to an account, the item must first be created as a stock item in NightsBridge.
Need to create an item first?
If you haven't loaded your service or product yet, take a quick look at our guide on how to set up a stock item before getting started.
Step 1: Open your Booking Details
Open the Booking Details for the booking you want to update.
Click on the View Extras button.
Step 2: Add the extra
Click on the 'Add Extra' button.
Any additional charges or extras already added to this booking will be displayed right here.
Step 3: Enter the charge details
- Choose the account: Decide whether to charge the extra to the Main Account or the Guest Account.
- Set the date: Use the calendar widget to select the date the service or item was provided.
- Select the item: Click the drop-down menu and choose the appropriate item from your stock list.
- Adjust quantity: Update the quantity if your guest ordered more than one.
- Confirm or adjust the price: The price will fill in automatically based on what was set in NightsBridge, but you can easily adjust the amount here if you need to offer a custom rate.
- Click Save to charge the stock item to the account.
Is the Main Account option greyed out?
If the Main Account is already closed, it will appear greyed out, and the system will automatically select the Guest Account for you.
The extra has been charged.
You can now close the dialogue box to return to the Booking Details.
Repeat the steps for each extra that needs to be charged to the main account.
Step 4: Review your updated totals
You can now close the dialogue window to return to your Booking Details.
- If you have multiple items to charge, simply repeat these steps for each extra.
Your newly added extras will now reflect under your Account totals and appear directly in the Totals section of your Account panel.
Using an integrated POS system?
If your Point of Sale (POS) is connected with NightsBridge, any stock items loaded directly into your POS system will automatically appear in your NightsBridge stock list - no need to duplicate them under Rates & Rules!