NightsBridge Client Tutorials

How to access the Booking and Payment Status page

When a guest calls with a question about their reservation or you need to double-check if a payment has cleared, you shouldn't have to click through ten different screens to find your answer.

The Booking and Payment status page acts as your single source of truth, bringing all the essential information about a specific reservation together into one easy-to-read view. At a glance, you can check quick notification status badges (such as modified, cancelled, or double-booked stays), guest contact details, meal plans, payment transaction records, bank payout reconciliations, and original booking history.

You can easily open this dashboard from two convenient spots in your NightsBridge system.

How to open the page from your calendar

Open your booking details: On your Online Calendar, click on a booking to open its Booking Details page.

View payment status & history: In the Account section, click on View Payment Status & Booking History.

How to open the page from your quick view page

Find your booking: Head over to your Quick View page.

Click to view status: Under any of the tabs, click the button next to the booking to view that reservation on the Booking & Payment status page.

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