Generally companies and agents would settle (pay) for specific charges relating to a guests stay. While the company or a travel agent may be settling the account, specific charges may need to be billed to the guest directly. Moving these guest extras (charges) to a guest account will simplify billing.
Possible application:
- When a company/agent is paying for the accommodation, while the guest needs to pay for their meals.
- When a guest has already been invoiced, the main account is closed and you need to generate a new invoice for any remaining extras.
- When your NightsBridge is integrated with a Point-of-Sale system that needs an open account for any given room to pass charges (extras) to NightsBridge for invoicing.
Open the booking
Open the Booking Details of the booking.
- Click on the 'View Extras' button.
View Extras
Any additional charges (extras) already on the guest account will be displayed here.
Click 'Add Extra'.
Select 'Guest Account'.
Note that if the Main Account is already closed, it will be greyed-out.
Guest Account will automatically be selected.
- Click on the 'Stock' drop-down to expand the menu.
- Select the extra from the available options.
Note:
The item price applied is the price set when the stock item was created. Override the price if needed when adding the extra or update the price on NightsBridge.
If the required extra does not appear, it will need to be added as a stock item on NightsBridge.
Click here to see how to get it set up.
Click 'Save'
- The guest extra has been charged.
You can now close the dialogue box to return to the Booking Details.
Repeat the steps for each extra that needs to be charged to the guest account.
View the Guest Account
The 🔔 (bell) icon found on the right of the 'View Extras' button will alert your to any charges on the guests extras account.
Click on the 'Guest Account' icon.
The guest account is displayed.
This will display any charges (extras) the guest is responsible settling.
