It’s easy for TravelIT vouchers to get lost in the daily rush of welcoming guests. Since these vouchers have strict expiry dates, letting them slide can mean missing out on payments you've earned.
Here is how our system steps in as a safety net to protect your cash flow.
The Safety Net: Why We Process Vouchers for You
Once a TravelIT voucher hits its official expiry date, it goes completely inactive. If that happens, the payment can no longer be claimed, and your property could lose out on that revenue entirely.
To prevent this from happening, if a voucher has not been processed on your side within 2 months, our system's safety net will kick in. If the voucher includes extra corporate allowances (like meals or drinks) or is marked as a "full bill back," we will automatically process the accommodation (room) amount only on your behalf.
⚠️ An Important Note on Extra Allowances
We want to make sure you get every single cent you are owed. Because our automated system can only safely process the core room rate, any extra meal or corporate allowances on the voucher cannot be automated. If we have to step in and auto-process the voucher, the payments for those extra allowances will unfortunately be lost.
To keep 100% of your booking's total value - including meals and extras - it is always best to process these bookings on your side before the two-month mark.
How to Keep Full Control (Our Golden Rule)
The easiest way to avoid the stress of expiring vouchers and ensure you get paid for every single meal and extra is to build a quick check into your daily routine:
👉 Redeem your TravelIT vouchers on the exact day your guest checks out.
Making this a standard checkout habit means your guest accounts stay perfectly up to date, you claim all of your allowances, and you never have to worry about a voucher timeline running out in the background.