BridgeIT Tutorials

Travel Counsellors: How the connection works

NightsBridge links to Travel Counsellors through the Links Manager.

Site https://www.travelcounsellors.co.za
About Travel Counsellors is a group of interdependent travel agents and agencies. As members, agents have access to book accommodation, fights and car hire with Travel Counsellors ongoing support.
 
Who books here?
  • The agent who books on behalf of their client, using Travel Counsellors' booking system.
How to sign up
 
  • Contact [email protected].
  • Once we have enabled your link, Travel Counsellors will retrieve your property information from NightsBridge. You will then be bookable.
  • Our channels team will notify you when this connection is live.
Bookings
  • Bookings are all instant via NightsBridge.
Content: Listing
 
  • Travel Counsellors accepts Campsite room types
  • Travel Counsellors uses our content as added by each property. 
  • Changes made on your NightsBridge take 24 hours to update.
     
Payments
  • The agent pays Travel Counsellors who will then pay you via CAPS (Channel Automated Payment Services).
  • Bookings are normally paid on a Friday for all arrivals during that week.
  • At the time of payment, CAPS generates the invoice made out on behalf of the property to Travel Counsellors. These invoices are stored in your Home >> Payments >> Channel Invoices.
  • If there are any outstanding amounts, contact the agent to arrange payment or the agent will tell you that the guest must settle directly with you.
Refunds

 
  • The property needs to refund Travel Counsellors.
  • Travel Counsellors will refund the agent.
Countries/Currency
  • South Africa only.
  • ZAR only.
Commission
  • 15% (including VAT)
     
Rates
 
  • NightsBridge provides your RACK Rates as entered in your NightsBridge Setup to Travel Counsellors.
  • VAT and commission payable to Travel Counsellors must be included in your rates.
Corporate allowances
  • Corporate allowances are not enabled for Travel Counsellors.
Specials and packages
  • Should you choose to, you can load and link Specials and Packages to Travel Counsellors via your NightsBridge Setup.
  • Please note that Specials and Packages rates will also have the 15% commission charged on top of the discount.
Policies

The policies you have set up in NightsBridge are automatically applied to bookings made via Travel Counsellors:

  • Cancellation policy
  • Child policy
  • Minimum length stay
How to  cancel your link
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