Welcoming Discovery Vitality guests through TravelIT is a wonderful way to keep your rooms filled and happy. But when it comes to corporate bookings and leisure partnerships, we know you want absolute peace of mind about how and when the money lands in your account.
You don't need to spend your busy days chasing down invoices or manual payments. We’ve designed our connection to handle the heavy lifting for you automatically, so you can focus on welcoming your guests.
Here is a friendly, plain-speaking guide to how these payments work and how to easily trace them.
How your payments are processed
Our secure payment system handles everything automatically on check-in day, so you can tick one more thing off your daily to-do list:
- Timely processing: All payments for Discovery Vitality bookings are processed on your guest's day of arrival or shortly thereafter.
- Secure transactions: To keep things safe and simple, every payment is processed securely through NightsBridge Pay.
- Automatic swiping and invoicing: On the day the guest is set to arrive, NightsBridge will automatically "swipe" (charge) the total amount of the booking and immediately generate the necessary invoice for TravelIT behind the scenes. No manual paperwork is required!
Understanding the booking amount (Nett Rates)
When you look at a Discovery Vitality booking on your calendar, you might notice the rate looks a little different than your standard rate. Here is why:
- Simple Nett pricing: Discovery Vitality always books at your NETT rate. This is simply your standard rate minus their commission.
- What you see is what you get: The price displayed on your booking card is this exact Nett rate, meaning the amount you see on the calendar is the actual payment you will receive
How to trace your payments
We believe in complete transparency, which is why we make matching your bookings to your bank deposits as simple as possible.
- Your Payment Recon Page: If you want a quick, clear look at the details of any payment received, you can find a complete, easy-to-read breakdown on your Payment Recon Page inside NightsBridge.
- Step-by-step tracing: Need a little extra help tracking things down? We have a simple guide on how to get a breakdown of payments made from NightsBridge that will walk you through tracing your deposits in a few quick clicks.