BridgeIT Tutorials

TravelIT: How the connection works

This tutorial will provide an outline on TravelIT bookings, policies, payments and invoicing when connected to NightsBridge.

Contact https://site.nightsbridge.com/contact/
About
  • TravelIT is a B2B (business-to-business) booking system which independent travel agents and agencies access to book accommodation for their clients. 
Who books here?
  • Agents who book on behalf of their corporate clients.
How to sign up
 
  • You can request and monitor your connection request on the Links Manager.
  • TravelIT will complete the connection. Please check the Links Manager to see when the status changes to 'YOUR LINK IS ACTIVE WITH THIS SITE'.
Bookings
  • Instant bookings are made by TravelIT through NightsBridge and will either be confirmed with a voucher or cancelled within 24 to 36 hours of being booked. 
  • Same-day bookings will either be confirmed with a voucher or cancelled within 6 hours of being made.
  • If a booking is not confirmed with a voucher or cancelled by TravelIT within the time frame mentioned above, you can cancel the booking on your calendar to free up availability.
Content: Listing
 
  • TravelIT does not accept campsite room types.
  • TravelIT uses the content available on NightsBridge as added by each property. 
  • Content changes made on NightsBridge take 24 hours to update on TravelIT.
Payments
  • All TravelIT payments can only be processed on the day of departure using the information on the voucher provided to confirm the booking.
  • Please look at our article called TravelIT: How to process a payment via NightsBridge to guide you with processing the payment.
Invoicing
 
Vouchers
  • TravelIT will send you an email with the voucher to process payment once a booking has been confirmed. 
  • If you do not receive the email, you can download the voucher. Please look at our tutorial called TravelIT: How to download a voucher should you need guidance.
Refunds

 
  • The property should refund TravelIT via NightsBridge.
  • TravelIT will refund the agent.
Countries
  • South Africa.
Admin fee
  • 10% (including VAT)
Rates
 
  • NightsBridge provides the RACK Rates available on your NightsBridge Setup to TravelIT
  • VAT and commission payable to TravelIT must be included in your rates.
Corporate allowances
Specials and packages
  • Should you choose, you can load and link Specials and Packages to TravelIT via your NightsBridge Setup.
  • Please note that Specials and Package rates will have the 10% admin fee charged on top of the discount.
Policies
  • The policies set up on NightsBridge are automatically applied to bookings made via TravelIT.
    • Child policy
    • Minimum length stay

  • By connecting to TravelIT through NightsBridge, you agree to a flexible cancellation policy.
    Please look at our tutorial called TravelIT: Booking cancellations for more information on how this works.

  • Because TravelIT is mainly booked for corporate travelers, travel arrangements may change at short notice.
    If you manage to resell a room cancelled by TravelIT, please consider not enforcing your cancellation policy.
    We encourage this flexibility as this connection can yield many bookings, especially for properties close to business areas.
How to  cancel your link
Next Article TravelIT Public Sector: How the connection works

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