You may need to split certain guest extras (charges) to separate account to simply the billing.
Examples of when this may be useful:
- If a company is paying for the accommodation, while the guest needs to pay for their meals.
- If a guest has already been invoiced, the main account is closed, and you choose to generate a new invoice for any remaining extras.
- If you are integrated with a Point of Sales system which needs an open account for any given room to pass extras down for future invoicing.
Open the booking
Open the Booking Details of the booking.
- Click on 'View Extras'.
View Extras
Click 'Add Extra'.
Click on 'Guest Account'.
- Click on the 'Stock' drop-down to expand the menu.
- Select the extra from the available options.
Note:
The item price applied is the price set when the stock item was created. You are able to override the price when adding the extra or you can update the price within Rates & Rules (Setup) on NightsBridge.
If the extra does not appear, it will need to be added as a stock item within Rates & Rules (Setup).
Click here to see how to get it set up.
Click 'Save'
Note the different Account ID's
- Note the new Account ID number which shows the account where you billed the extra to.
- Close the dialogue box.
Repeat the steps for each extra that needs to be charged to the guest account.
View the Guest Account
Click the calculation icon to view the items on the guests account.
The extras which the guest is responsible for will show on their account account and will be invoiced separately from the main account.
If you see the red bell on the 'View Extras' button, this indicates that an extra is located on the guests account.