Welcoming guests to your property should feel warm and effortless, not weighed down by piles of paperwork at the front desk. The online guest registration link gives your guests a simple, paperless way to share their check-in details before they arrive or during check-in.
Once a guest fills in their details, their guest profile in NightsBridge updates automatically, saving you valuable time on manual data entry and letting you focus on what you do best—delivering exceptional hospitality.
Here is a straightforward guide to how the online guest registration link works, when to send it, and the different ways you can share it with your guests
The purpose of online guest registration and when to send it
Online guest registration replaces physical check-in forms with a quick, digital process that keeps your guest records organised and up to date:
- Automatic profile updates: When a guest submits their information online, NightsBridge immediately updates their guest profile in your system without any extra typing on your side.
- When to send the link: We recommend sending the registration link once a booking is confirmed and the deposit has been paid. You can also share it with guests prior to arrival or right as they check in at your property.
- Multi-room bookings: A registration form needs to be completed for each room booked. If a guest reserves multiple rooms for a group or family, simply send one registration form per room so that each room's occupants are recorded accurately.
The registration will need to be completed for every guest in the room or unit. If it's a multi-room or multi-unit booking, you will need to send one form per room or unit.
How the registration form works
Inside your system, you have three flexible options for sharing and viewing guest registration forms:
There are 3 options available.
- Copy registration link
- Email registration link
- View registration link
1. Copy Registration link
Generate and copy the registration link directly to your computer's clipboard. From there, you can paste it into a personal email, WhatsApp message, or SMS to send straight to your guest.
2. Email Registration link
Send the link directly from NightsBridge in a single click. As long as an email address is already saved in the guest's profile, the system will automatically email the link straight to their inbox.
3. View Registration
Once your guest completes and submits their online form, click this option to review all the completed registration details whenever you need to check them.