About |
- Plum Accommodation is not a public-facing website.
- Travel agents and agencies have access via secure logins to book accommodation, fights and car hire on behalf of their clients with Plum Accommodations' ongoing support.
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Who books here? |
- The agent who books on behalf of their client, using the Plum Accommodation booking system.
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How to sign up
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- Open your Homepage >> Integrations >> Integration Requests Links Manager
- Tick Corporates and Agents (Corp15) to request the link.
- Once we have enabled your link, Plum Accommodation will retrieve your property information from NightsBridge. You will then be bookable.
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Bookings |
- Bookings are all instant via NightsBridge.
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Content: Listing
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- Plum Accommodation uses our content as added by each property.
- Changes made on your NightsBridge take 24-48 hours to update.
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Payments |
- The agent pays Plum Accommodation who will then pay you via CAPS.
- Full payment is made via CAPS based on the arrival date of the booking.
- If there are any outstanding amounts, contact the agent to arrange payment or the agent will tell you that the guest must settle directly with you.
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Refunds
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- The property needs to refund Plum Accommodation.
- Plum Accommodation will refund the agent.
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Countries/Currency |
- South Africa only.
- ZAR only.
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Commission |
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Invoicing |
- At the time of payment, CAPS generates the invoice made out on behalf of the property to Plum Accommodation.
- These invoices are stored in your Owners Login >> Payments >> CAPS.
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Rates
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- NightsBridge provides your RACK Rates as entered in your NightsBridge Setup to Plum Accommodation.
- VAT and commission payable to Plum Accommodation must be included in your rates.
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Corporate allowances |
- Corporate allowances are not enabled for Plum Accommodation.
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Specials and packages |
- Should you choose to, you can load and link Specials and Packages to Plum Accommodation via your NightsBridge Setup.
- Please note that Specials and Packages rates will also have the 15% commission charged on top of the discount.
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Policies |
The policies you have set up in NightsBridge are automatically applied to bookings made via Plum Accommodation:
- Cancellation policy
- Child policy
- Minimum length stay
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How to cancel your link |
- Contact NightsBridge if you would like to cancel your link to Plum Accommodation.
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