Whether you're planning ahead for upcoming check-ins, organising guest contact details, or getting a clear picture of your upcoming reservations, your Client Report brings everything together in one convenient place.
It provides a complete breakdown of your client information - including contact details, billing information, and client types saved on your calendar - so you can quickly pull a list of all your bookings whenever you need it.
1. Step 1: Open the Reports section
Start by heading over to your Online Calendar and clicking on Reports at the very top of your screen.
2. Step 2: Select the Client report
Click on the drop-down menu and select Client.
3. Step 3: Refine your date range
By default, the Client Type will be set to All. Don't change this.
- Leave the Client Type set to All by default (this ensures you get a full list of all your client types).
- Tick the checkbox to display the calendar selection widgets.
- Use the calendar widget to select your desired end date.
4. Step 4: Run and download your report
Click the Run Reports button to start the download.
Your report will generate immediately:
- On a Mac or Windows computer, your file will either save automatically into your Downloads folder or your web browser will ask where you'd like to save it
A quick note on browser pop-ups:
If your browser displays a message saying a pop-up window was blocked, please don't worry at all - simply click to allow it! It is a completely safe file downloading straight from our secure system.
5. Step 5: Review your bookings list
Open your downloaded Client Report to review your data. You now have all the essential contact and reservation details for your stays across your selected date range!
Security & peace of mind: Audit logging
To keep your property and guest data completely safe, every single report generated in your account is automatically recorded in your Security Audit Report.
This tracks:
- Who generated the report
- The exact date and time it was pulled
- The report name
- The date range selected
If a member of our NightsBridge support team ever generates a report on your behalf to assist you, their reason for pulling the report will be clearly recorded there too - giving you total transparency and peace of mind.
