Cancellations are simply a part of running an accommodation business, but keeping track of them shouldn't be a headache. Running a Booking Cancellation report directly in NightsBridge gives you a clear, complete list of all your cancelled bookings for any timeframe you choose.
Here is a quick, step-by-step guide to generating your cancellation report in just a few clicks.
What information is on a Booking Cancellations report?
The Booking Cancellation report gathers all the essential details to keep your records straight and your mind at ease, including:
- The cancellation date and the reason provided
- The original booking dates and guest details
- Additional information related to each cancelled reservation
How to generate your Booking Cancellations report
1. Go to your Online Calendar and click 'Reports'
Click the drop-down menu and select Booking Cancellation from the list.
2. Select your report
- Click the drop-down menu and
- select Booking Cancellation from the list.
3. Pick your format, set your dates, and run
- Choose your preferred report format from the drop-down menu.
- Select your start and end dates using the calendar widget or pick one of the quick date preset options.
- Click Run Reports.
4. Open and view your report in Excel
Your report will open in Microsoft Excel. Depending on your web browser's settings, you may be prompted to save the file first or click on the downloaded file to open it.
Looking for more report guidance?
If you'd like to explore other reports or learn more about generating summaries across NightsBridge, take a look at our friendly guide on How to generate a report or review all Reports available on NightsBridge.