Cancellations happen in hospitality, but keeping track of them shouldn't be a headache. Running a Booking Cancellations report directly in NightsBridge gives you a clear, complete list of cancelled bookings for your chosen dates.
Here is a quick, step-by-step guide to generating your report in just a few clicks.
What information is on a Booking Cancellations report?
The Booking Cancellations report gathers all the essential details to keep your records straight, including:
- The cancellation date and reason
- The original booking dates and guest details
- Additional information related to each cancelled booking
How to generate your Booking Cancellations report
1. Go to your Online Calendar and click 'Reports'
Click on Reports.
2. Select the report
- Choose Booking Cancellation from the drop-down menu.
- Use the drop-down menu to select your preferred report format.
- Select your dates using the calendar widget or the preset date selections.
- Click Run Reports.
3. Viewing your report in Excel
The report will open in Excel.
Depending on your web browser and its settings, you may be prompted to first save or click on the download to open the document.
Need help generating other reports?
If you'd like to learn more about generating reports on NightsBridge, check out our guide on How to generate a report.