BridgeIT Tutorials

How to reply to messages on Guest Chat

Guests can start a chat with you in Guest Chat and decide if they  want to communicate via WhatsApp or WebChat. You will then be able to reply to the message from within your NightsBridge system.

Guest Chat - Google Chrome

Please look at our tutorial on How you are notified about unread messages on Guest Chat if you need more information on that.

  1. Click on Open Guest Chat icon from the main menu.
  2. Select a Guest.

 

Guest Chat - Google Chrome

The chat will open.

  1. Type your reply or send a quick reply.
  2. Click to Send your message.
Guest Chat - Google Chrome
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