A Guest Chat link is sent automatically to guests for online bookings. If you want a guest to be able to use Guest Chat for a booking you captured manually, you will need to send them a chat link using the option in Guest Communication.
The guest must have an email address in the Made by Client record for the link to be sent.
- Open the manual booking you created in your Calendar.
- Select Guest Communications.
Click on the Email Guest Chat Link option.
The Guest Chat email will be sent to the guest.
