A Guest Chat link is sent automatically to guests for online bookings. If you want a guest to be able to use Guest Chat for a booking you captured manually, you will need to send them a chat link using the option in Guest Communication.
The guest must have an email address in the Made by Client record for the link to be sent.
- Open the manual booking you created in your Calendar.
- Select Guest Communications.
![](https://media.screensteps.com/image_assets/assets/006/915/493/original/8be920a2-6108-402f-90d1-ed9adcf2a2b0.png)
Click on the Email Guest Chat Link option.
![](https://media.screensteps.com/image_assets/assets/006/904/498/original/bf3fa700-b52d-45ea-9d16-ed949f287e20.png)
The Guest Chat email will be sent to the guest.
![](https://media.screensteps.com/image_assets/assets/006/904/512/original/da1aea5e-8322-4a42-b1af-efcb3d62ec4f.png)