Recent updates
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How do I resend myself the confirmation email for an online booking?
ArticleThis tutorial will show you how to resend yourself a copy of the confirmation email generated by NightsBridge for an online booking. Please note: The confirmation mail will not be resent to the guest.
How NightsBridge works Bookings Managing guest check-in and check-out
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How to generate a report
ArticleYou may want to know how many bookings you had this month, how many payments you've recorded, or which payments are outstanding. There are useful reports available on NightsBridge that will help make this easier.
How NightsBridge works Reports Using NightsBridge Reports
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How to email the Online Registration link automatically
ArticleYou can set up NightsBridge to send an automated email to your guests to provide guest registration information before arrival. The automated email will be sent to guests one day before check-in at 17:00. If you want to send the emails individually when you choose to, please look at our tutorial on How to email a link for Online Guest Registration.
How NightsBridge works Bookings Managing guest check-in and check-out
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How do I add the nationality of a guest?
ArticleUpdating the nationality of your guests is a good way to get a better understanding of your market and where you could focus on marketing more. This tutorial will guide you through adding or changing the nationality of your guest on NightsBridge.
How NightsBridge works Clients Managing client details
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How your Airbnb calendar will look after connecting to NightsBridge.
ArticleOnce you've connected your Airbnb account to NightsBridge, the calendar view will change. This article will cover all you need to know.
Working with channels Airbnb Joining Airbnb
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How to group your room types on Airbnb
ArticleTo successfully market your property online, your rooms/units should be presented in the same way across all the channels they are listed on. It is important to understand how grouping the rooms within the same room type on NightsBridge, impacts your Airbnb listing/s.
Working with channels Airbnb Airbnb: Listings
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How to search for a booking using the NightsBridge booking ID
ArticleYou can quickly search for a booking, using the NightsBridge booking ID (NB-Booking ID), with the search bar in the navigation menu on the far-left side of your screen.
How NightsBridge works Bookings Booking tools
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How to mark a Booking.com booking credit card as invalid on NightsBridge.
ArticleMarking a card as invalid is one of the best ways to free up your rooms for committed guests and avoid incorrect commission charges. Here we show you how to mark a card as invalid in the Payment & Booking Status for Booking.com bookings.
Working with channels Booking.com Booking.com payments
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How to set your preference for generating invoices, pro formas and credit notes
ArticleYou can choose to produce your credit notes, pro formas and final invoices as PDF documents (using NightsBridge online invoicing tools) or as Excel spreadsheets. Once you have set your preferences, the format will be applied to the invoices you generate.
How NightsBridge works Navigating in NightsBridge Templates
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How VAT is calculated on the NightsBridge invoice template
ArticleThe total on the NightsBridge invoice template assumes VAT is included in your rates. Our method for calculating VAT on our invoices is the standard approach used by all businesses e.g. retailers, restaurants, who price inclusive of VAT.
How NightsBridge works Navigating in NightsBridge Templates