When you receive a booking from different online channels, managing the various fees and payouts can sometimes feel a bit confusing. If a booking channel uses NightsBridge Pay to manage your guest's deposit payments, we try to make your life a little easier by doing the maths for you. We automatically process the payment, subtract the channel's booking commission and the required card fees, and then pay you the remaining difference. This guide breaks down exactly what charges are deducted so you can confidently handle your payment reconciliation.
The channel's booking commission
Every booking site works a little differently, so each channel sets its own specific commission percentage. To keep things simple and ensure your accounting is accurate, this channel commission amount already includes VAT.
Bank and credit card fees
Just like a physical card machine at your front desk, processing online payments comes with a small cost. If you would like to see exactly how these credit card commissions and bank fees are calculated per transaction, you can safely check out our handy tutorial:
Making sense of the final payout (Payment Reconciliation)
Trying to match the final amount that lands in your bank account with the original booking price? We know it can be tricky to see where every cent went! To help you easily reconcile your payments without the headache, please look at our step-by-step tutorial on "How to get a breakdown of payments made from NightsBridge".