Keeping track of your monthly admin should be as simple as possible. Whether you need to grab a quick copy of your latest service fee invoice or download a full statement for your records, you can easily find everything right inside your NightsBridge system.
Finding your billing section:
- Simply click to drop down your Property Menu.
- Select 'Billing / NightsBridge Account'. This will open up your Accounts section, where you can easily see your current balance alongside all your recent invoices and statements.
How to download an Invoice:
Just look for the little printer icon next to the invoice you need and give it a click.
A quick tip about pop-ups:
Your internet browser might occasionally ask you if you want to "allow pop-ups" before it opens the invoice. Just update your preferences to allow it, and your invoice will safely download or pop open as a PDF document in a new tab for you to save or print!
How to download a full Statement:
If you need a complete overview of your account, just click the 'Download PDF' button sitting right next to your displayed account balance. (The same quick tip about allowing pop-ups applies here, too!)
Your statement will download or neatly open as a PDF document.
Understanding the transaction codes on your statement:
If you are looking at your statement and wondering what the little transaction codes mean, here is a quick breakdown to help you read it:
- INV (Invoice): Your standard NightsBridge service invoice.
- PMT (Payment): A payment that has been successfully made to your account.
- PMN (NightsBridge Pay): A NightsBridge Pay payment that has been allocated to your account (this will reflect as a Service deduction).
- CRN (Credit Note): This simply means an amount on your account was reversed or corrected.
- TRF (Transfer): A transfer of funds to or from your account. You can easily check the 'comments' section to see exactly where those funds came from or moved to!
And remember, if you ever feel stuck or have a question about your account balance, you never have to figure it out alone. We are always just a phone call, WhatsApp, or email away to help you keep your property's admin perfectly on track!