These are the banking details of the account that receives payments from NightsBridge and guests.
This process will involve:
- updating the banking details on your NightsBridge system, and then
- sending the corresponding bank account confirmation letter to our Financial Operations team.
Go to 'Payment & Banking
- Click to drop-down your Property Menu.
- Select 'Payment & Banking'.
Select 'Banking Details'
- Click 'Banking Details'.
Generate the OTP (One Time Pin)
- Select how you wish to receive the OTP.
- Click on the 'Generate Code' button.
Your banking details are protect by OTP verification. This ensures that the section can only be accessed by authorised individuals.
A pop-up message will confirm your request for the OTP.
- Enter the OTP received into the space provided.
- Click on 'Go'.
Update your banking details
- Update the information as required by completing the fields.
- Click on 'Save'.
Information on the page will provide guidance on how to complete it.
A pop-up message will confirm the update.
Payments will be paused until your banking details are confirmed
Updating your bank details will trigger an alert to NightsBridge, resulting in a pause on payments to your property.
This payment pause will be removed once our Financial Operations team has confirmed the details.
Communication sent to you
Once you've changed the banking details and the payments to your property pause, you will receive the below email from NightsBridge.
It will request that you send us the the corresponding bank account confirmation letter.
Send NightsBridge your bank account confirmation letter
Please send NightsBridge your bank-issued bank account confirmation letter.
- Compose an email
- Provide your property BBID in the email.
- Attach your bank account confirmation letter to the email.
- Send the email to:
You can get your bank account confirmation letter from your nearest bank branch or download it from your banking app.