Guest facing website: https://www.sleeping-out.co.za/
Contact details:
- E: [email protected]
- T: +27 (0)21 762 1543
What do YOU need to do now?
- Add and update your content and photos directly on Sleeping-OUT.
- Sleeping-OUT offers an enquiry option by default. Please respond to these enquiry emails.
- Email [email protected] to request the removal of this option for your listing.
- Manually add any booking enquiries that turn into confirmed bookings to your NightsBridge calendar.
How booking payments work:
- You pay 15% commission on bookings (excludes VAT).
- Sleeping-OUT takes a deposit payment from the guest (according to your policy) and pays this over to you minus their commission on the full amount.
- Once the payment for a booking has been received by Sleeping-OUT they will let you know via email.
- You will then have to log in to your profile online to confirm the booking and bank details on file before receiving payment.
- Payments are processed on a daily basis.
- You should get the balance of the payment from the guest directly.
- Payment queries to go to Sleeping-OUT directly.