Take it to the next level
Now that you’re comfortable with the basics, let’s look at how to get even more from your NightsBridge system.
In this section we’ll cover:
1. Managing your bookings:
The NightsBridge calendar keeps everything in one place, so you can easily see:
- who made the booking;
- who's staying in the room and;
- who's paying the invoice!
Learn more (reference articles and how-to guides)
Everything you need to know about:
- Using your Online Calendar | Resizing, changing settings, searching for a booking, adding events and more.
- Using the Booking Details | Guest details, account details, booking notes, marketing sources and more.
- Using the Booking and Payment Status page | Accessing the page and an overview of it.
How to:
- Manage your bookings | Make, update and cancel bookings.
- Find booking information | Recent Bookings, Arrivals, Departures, Quick View, resending confirmation letters and more.
Guest communications
NightsBridge automatically sends:
- Confirmation Letter – An automatic email sent to guests, confirming their booking details like dates, room, and rates.
- Registration Letter – An email sent before arrival to collect guest information and share important check-in details or house rules.
Want to customise or resend your letters? No problem. NightsBridge makes it easy.
Additionally, we also offer you the flexibility of creating your guest journey in your own words and unique style through our guest communication partner, BetterGuest.
Learn more (reference articles and how-to guides)
2. Managing your payments (invoices)
Managing your guest billing is more than just taking payments. NightsBridge provides functional guest billing letting you generate invoices and credit notes, record and adjust payments, modifying guest accounts, and charge for additional services and add-ons.
Be sure to watch our webinars for hands-on tips!
Learn more about (reference articles and how-to guides):
- Invoices and guest notes >> Guides
- Payments and corrections >> Latest guides
- Account modifications >> Articles & tutorials
- Paying for extras >> Read more
- Payment statuses >> How to navigate & what they mean
Watch: Catch up on our expert webinars for practical tips on payments:
3. Reporting and admin
Generate the reports that really matter to your business.
The reports available on NightsBridge not only help with reconciling your records. These reports can be used to monitor your booker behaviour and booking statistics, allowing you to forecast and plan better. What happened last year is often a good road map for future booking performance.
Learn more reporting:
That's all for this section on Managing bookings.
Next up it's Channel Management! 👇