NightsBridge Client Tutorials

How to update user login details

Keeping your team's login details up to date is an important part of keeping your NightsBridge system secure. Whether you need to add missing information for a new staff member or update an existing user's phone number, we've made it incredibly simple to manage your team's contact details.

Here is how to quickly update a team member's details:

1. Open your security settings:

Start by selecting 'Users & Security' right from your Property Menu.

2. Pick the user:

Simply click on the name of the staff member whose details you need to update.

3. Make your changes:

You can easily update their details or pop in any missing information here.

To make sure your team can log in smoothly and receive their security pins (OTPs) without delays, you are welcome to use either individual contact details or shared ones. Just make sure whoever is logging in has quick access to that phone or inbox to retrieve their secure OTP code.

Yes, you can share contact details! Multiple team members can use the exact same cell phone number or email address. This is incredibly handy if you want login alerts or system notifications to go straight to a shared team space, like your reception desk, front office, or a general inbox (like info@).

One important thing to keep in mind:
For security reasons, the system needs every password to be completely unique. If you're updating the password, it needs to be 6 characters or longer.

4. Save your updates:

Once everything looks correct, just click the 'Save' button. And you are all set!

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