Think of a User Group as a special set of keys for your guesthouse. You get to decide exactly which doors your staff members can unlock. Setting up a User Group gives you complete peace of mind because your team only sees the specific parts of NightsBridge you want them to see. Creating groups for specific roles - like your reception staff and management - ensures each person only uses the tools relevant to their daily tasks. Providing this targeted access reduces mistakes and makes your whole team work much more efficiently.
1. Head to Users & Security
First, open your Property Menu and click on Users & Security.
2. Add the User Group
Next, select 'Manage Groups' and click on the 'Add User Group' button.
Give your new group a clear name, like "Management", "Reception" or "Finance".
You will see a list of areas you can share with your team, including your Calendar, Administration Settings, Setup, and WebView.
- You can pick exactly which areas to share by clicking the individual checkboxes, or you can give your staff full access by clicking 'Select All'.
Once you make your choices, click 'Save'
Everyday actions and key operational information in NightsBridge are available to all users. This ensures your team can always carry out the tasks they need.
For example, changing booking dates is a common action, and accessing the Payments & Invoices page is often necessary to confirm payments. In cases like these, restrictions are not available, so these actions and sections remain accessible.
What access each permission grants
Here's a quick outline of what access each of the available permissions grant:
| Category | Permission | Permits the user to: |
|---|---|---|
| Calendar | Cancel bookings | cancel booking on the Calendar |
| Cancel rooms | cancel a room that is part of a multi-room booking on the Calendar | |
| Run reports | extract and download reports from the Calendar | |
| Delete extras | delete extras added to a booking | |
| Add payments | add payments to bookings | |
| Administration Settings | Payment settings | access the Payments & Banking settings via the tile on Home or on the Property Menu Note: This is not the same as your Payment & Invoices section. |
| Communication & Notification settings | access the Notifications & Alerts setting via the tile on Home or on the Property Menu | |
| Booking Engine settings | access the Booking Engine settings via the tile on Home or on the Main Menu | |
| Users & Security settings | access the Users & Security section via the tile on Home or on the Property Menu | |
| Setup | Setup Login | access to Setup on the Main Menu |
| WebView | Edit Calendar | access the calendar via the Owners Login to add bookings |
The new group will appear in your list, ready for you to link your staff user logins.
You are now able to add a new user and link them to the user group.
