When you are opted in for Online Payments by Booking.com guests will see the option to either "Pay now" or "Pay at the property" (pay later).
Pay now, Pay Later or Pay at the property are Booking.com's way of giving a guest various payment options. The wording CANNOT be changed.
Pay Now
- This option lets the guest pay Booking.com directly.
- Booking.com takes the money from the guest in the method the guest prefers.
Pay Later / Pay at the property
Guests will either see "Pay Later" or "Pay at the property", depending on what prepayment policy you have set up on Booking.com.
Pay Later = Prepayment policy set to charge a deposit
This option allows the guest to pay you (the property) according to your prepayment terms added on Booking.com.
Pay at the property = Prepayment set to no deposit required
If you are connected to a payment gateway, the guest's card will be immediately attempted.
As Booking.com does not know that you are connected to a payment gateway, they will not warn the guest that their card will be charged immediately.
- The guest will be asked to enter their credit card details.
- The wording on Booking.com tells the guest they will not be charged
"Your card won't be charged - we only need your card details to guarantee your booking."
This message will be shown when you do not have a prepayment policy set up.
Update prepayment policy on Booking.com.
You can update your prepayment policy on Booking.com, if you will be taking a deposit and want the guest to be aware of this, at the time of booking.