Adding a breakage or security deposit is a helpful way to protect your accommodation against potential loss. Setting up a breakage deposit in NightsBridge lets guests know that a deposit is required for their stay.
However, before setting one up, it is worth keeping in mind that requesting a damage deposit can feel like an unwanted extra transaction to prospective guests. If you do decide a deposit is right for your property, NightsBridge makes it straightforward to configure.
Important considerations before you start
| Corporate booking channels: | We do not recommend enforcing a breakage deposit for corporate channels like TravelIT |
| Airbnb: | NightsBridge does not send breakage or security deposit information to Airbnb, as Airbnb uses its own How to add a breakage deposit for Airbnb |
| Booking.com: | NightsBridge only sends breakage deposit settings to Booking.com if our team created your listing on your behalf. Otherwise, damage deposits are managed directly on your Booking.com Extranet. |
How to set up your breakage deposit in NightsBridge
1. Go to your Additional Fees section
In your main menu, select Rates & Rules,
Click on Policies.
and choose Additional Fees.
2. Set your breakage deposit amounts
A Handy Time-Saving Tip:If the deposit amount is the same across all your rooms, simply click Apply fee to all rooms to update everything at once.
Scroll down just below the Cleaning Fee section to find the Breakage Deposit settings. Enter the deposit amount for each specific room type.
3. Save your changes
Click Save.
You don't need to worry about manually typing decimals or commas - NightsBridge automatically formats the numbers and adds grouping commas for amounts over 1 000.
How to inform guests about your deposit policy
Because guests appreciate knowing about deposit requirements prior to booking, it is best practice to include your breakage deposit details in your booking terms and conditions.
You can update these under General Policies on NightsBridge HOME so guests can review your terms prior to completing their reservation.
Tutorial Guidance: How to set up deposit and cancellation policies (Terms & Conditions)
Checking your connected booking channels
While NightsBridge shares your policy details with connected booking channels and local integrations, channels process and display rules according to their own guidelines.
We always recommend double-checking your property listing and policy settings directly on your connected channel and extranets to ensure everything displays accurately.