NightsBridge Client Tutorials

How guests use Google Hotels and Google Vacation Rentals to book your property

While traditional sites like Booking.com act as booking channels themselves, Google Hotels and Google Vacation Rentals work a little differently. Instead of taking reservations directly, Google helps travellers discover your accommodation and sends them straight to your NightsBridge Booking Engine to book with you directly.

How a guest finds and books your property: the 5-step journey

Here is how a traveller moves from a quick search on Google to a confirmed direct booking on your calendar:

1. Searching for a stay

The guest starts by searching for accommodation in their chosen destination.

2. Discovering your property

Google displays relevant accommodation search results.

Google Hotels and Google Vacation Rentals search results generally appear below sponsored links where booking channels have paid to have their listing at the top.

3. Comparing booking choices

After exploring their choices, the guest decides on your property and prepares to book.

Once the guest selects their stay dates, Google displays a list of booking channels and prices.

The link to your NightsBridge Booking Engine appears in the 'All options' section, while certain booking channels pay to appear as a 'Featured option'.

Why rates might look slightly simplified on Google search previews

Google Hotels is designed to give travellers a quick, initial comparison across multiple booking channels on a single screen. Because Google's preliminary search interface is simplified, it does not display every advanced pricing or availability rule supported by NightsBridge - such as certain discounts.

Please breathe easy knowing this is completely normal! Some specific rules and discounts apply after a guest selects your link and steps into your NightsBridge Booking Engine.

5. Locking in the direct booking

When the guest clicks your link, their selected stay dates carry over automatically to your NightsBridge Booking Engine. From there, the guest can review available options and complete their direct booking.

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