Recent updates
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Vic Falls Guide: How it works
ArticleWorking with channels Local booking sites Other local booking sites
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Vic Falls Connection: How it works
ArticleVic Falls Connection is owned and operated by Maplanga Africa.
Working with channels Local booking sites Other local booking sites
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What are the reasons for Virtual card disputes?
ArticleCardholders can dispute a transaction on their credit card statement for various reasons. Here are some of the most frequent:
Payment gateways Managing credit card payments Virtual cards with extranets
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SafariNow: Payments
ArticleInformation on payments is displayed in the Notes on the Booking in the Calendar. It is also included on the email booking confirmation from NightsBridge, and on Bookings>Recent Bookings on your Owner's Login.
Working with channels Local booking sites SafariNow
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How a guest starts a chat in Guest Chat
WorkflowThe guests can start a chat with you in Guest Chat and decide if they want to communicate via WhatsApp or WebChat. You can then reply to the message. As a property, you cannot initiate a chat.
How NightsBridge works Guest Chat Using Guest Chat as a guest
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How to view the booking and payment status of a booking
ArticleClicking on the View Booking and Payments Status button opens a page that brings together key booking and payment status information from multiple sources into one single view. So you can find the answers you need, right when you need them.
How NightsBridge works Bookings Booking tools
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How to search for a booking in your calendar
ArticleYou can search for a booking in your calendar using the search function. This search function will find confirmed bookings which have not been deleted or cancelled.
How NightsBridge works Bookings Booking tools
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How to export NightsBridge invoices and credit notes to Xero
WorkflowYou can export your invoices and credit notes from NightsBridge and import them into Xero once you have set up your Account Export tool.
Integrating with third parties Accounting integrations Xero
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How to delete Room Types
ArticleIf you no longer sell a room type online, you can delete it. All the content from the room type will be permanently removed. When you delete a room type in NightsBridge, the room type will automatically be removed from your local booking sites. You will need to manually remove the room type from your international booking sites. Deleting a room type will not delete the physical rooms linked to the room type. The physical rooms will still appear on your calendar to be used for manually capturing bookings. If you want to delete a physical room, then please look at our tutorials for more information on how to do that.
How NightsBridge works Setting up and maintaining NightsBridge Rooms
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How to Delete Rooms
ArticleYou can delete a physical room if you do not need to it on your NightsBridge calendar.
How NightsBridge works Setting up and maintaining NightsBridge Rooms