Keeping track of your payment paperwork shouldn't add stress to your day. If you use NightsBridge Pay for online payments, you might occasionally need a copy of a payment confirmation email—whether you misplaced the original notification or need a printed copy for a guest to sign upon check-in as proof of authorisation for a non-3D Secure payment.Getting a fresh copy sent straight to your inbox takes just a few clicks from your Transactions page.
Here is a simple, step-by-step guide to resending a payment confirmation email in your system.
1. Head to your Transactions page
Finding your payment records is simple. You can reach the Payments page in two easy ways:
- Click the 'Payments & Invoices' tile right on your NightsBridge Home screen.
- Or, just select 'Payments' from your Main Menu.
When you arrive, the page will automatically show you a handy list of all your payment transactions for the current month.
2. Find the right payment and resend the email
Now, just look down your list to find the specific payment transaction you need the confirmation for. Once you spot it, click on the 'Resend Confirmation Email' button - it looks like a little envelope icon.
3. Check your inbox!
A quick notification will pop up on your screen to let you know the confirmation email is on its way. All you need to do now is check your email inbox for your fresh copy. You can then easily print it out for your guest to sign when they arrive!
