The OTP (One-Time Pin) contact details you set up determines who receives the OTP.
OTPs are needed to update the bank details on NightsBridge and to view credit card details for a booking.
We recommend that the owner of the property uses their details for the Security OTP management and banking details. This way, only the owner can control who has access to this sensitive information.
There may be a situations when you need to change the OTP contact details. This could be if someone needs else to be able to view card details for check-in purposes or if the property is sold and the new owner needs to get the OTP.
Navigate to 'My Account' on the Homepage
One the Homepage, scroll for the 'My Account' section.
Open Security OTP
- Go to User & Security under the My Account section.
- Click 'Security OTP'
Generate a code to access the Security OTP settings
- Choose whether to Send Code by Email or Send Code by SMS.
- Click to Generate Code.
Retrieve and enter the OTP
Check your email or phone for the One Time Pin depending on the method you chose.
- Enter the One Time Pin in the Security Code text box.
- Click GO.
The OTP is only valid for 15 minutes.
Edit the contact details
Update the email addresses and or phone numbers for:
- Banking Details. This is who gets OTP if bank details need to be changed or edited.
- Credit Card Details. This is who the credit card details for bookings are sent to.
- OTP Management. This is who the OTP is sent to for changing these settings.
- Save.
